DEERS/ID Cards Eligibility Requirements

PLEASE READ BEFORE SCHEDULING AN APPOINTMENT

If you are replacing a lost or stolen CAC, you must present a memorandum from the Military Police (MP), or your Security Manager at the time are seen stating that you have reported the card lost or stolen to them and the date it was reported.

E-4s and below are required to bring a counseling statement signed by their Commander or First Sergeant in lieu of the memorandum from the Security Manager.

Documentation / Requirements

    Proof of Identity is Mandatory! Below is guidance for acceptable identification documents.

    • Click here for Primaryand Secondary Documents
    • All documents must be originals, or original court certified copy.
    • All foreign documents must be originals with an Apostille and translated in English. Please contact the department of Foreign Ministry Affairs in the country of issuance or Google "Apostille certification & country" to obtain guidance.
    • All court documentation must be state or county certified stating that it has been filed and recorded in the courthouse.
    • When a Social Security (SS) number is required, you may use a SS Card.
    • Driver's Licenses must have an actual date of expiration.

    Service Members

    • Official documentation must be presented for any updates or changes (i.e. Promotion Orders, Name Change Memorandum, Social Security Card.
    • Must present two (2) valid forms of identification.
    • Transgender Service Members

      • Transgender individuals will need to re-quest their gender (and name change if applicable) be changed through their respective personnel offices (G1, S1, MPD, unit administrator, etc.). Once changed in the personnel system, the information will be top-fed into DEERS through an authoritative feed. Only when this happens can the transgender service member be recognized by their new gender and name. It is also at this time can they receive a new CAC reflecting their new name.
      • NO changes can be made at the ID/DEERS facilities. All changes MUST be made through the service members’ personnel office.

    DoD Civilians

    • All data must be previously input through Civilian Personnel Advisory Center (CPAC).
    • Must have two (2) valid, unexpired forms of identification
    • Documentation required for Civilians Transgender

      • Re-issued / amended birth certificate, or
      • U.S. Passport, or
      • Court Order for gender change, or
      • If none of the above, letter from the individual’s doctor * w/justification**

      Customer will provide all documents to the ID/DEERS office, the Site Security Manage (SSM) will forward all documents to the Service Project Office (SPO) for Civilian Personnel.
      NO changes can be made at the ID/DEERS facilities. All changes MUST be made through the service members’ personnel office.

    DoD Contractors

    • All data must be previously input through Trusted Agent Sponsorship System (TASS).
    • If going overseas, a Letter of Authorization (LOA)/Synchronized Pre-deployment and Operational Tracker (SPOT) is required. For initial card, LOA cannot be older than 30 days.
    • Must have two (2) valid, unexpired forms of identification

    Retirees (Initial Retirement)

      • Initial Retirement: Retirement Orders and DD Form 214 (Copy 4)
      • Reserve/National Guard Retirees need Orders/Letter transferring to Retired List and authorizing retired pay
      • If Medicare eligible, must present Medicare Card
      • Must have two (2) valid, unexpired forms of identification
      • Documentation required for Retirees Transgender

        • Re-issued / amended birth certificate, or
        • U.S. Passport, or
        • Court Order for gender change, or
        • If none of the above, letter from the individual’s doctor * w/justification**

        Customer will provide all documents to the ID/DEERS office, the Site Security Manage (SSM) will forward all documents to the Service Project Office (SPO).
        NO changes can be made at the ID/DEERS facilities. All changes MUST be made through the service members’ personnel office.

    Family Member

    • (18 years and older) Must have two (2) valid, unexpired forms of identification and one of the following:
      • Sponsor present
      • Valid Power of Attorney (POA)
      • DD Form 1172-2: ID Card Application signed by the Sponsor and a Verifying Official
      • DD Form 1172-2: ID Card Application signed by the Sponsor and a Notary Public
      • Documentation required for Family Members Transgender

        • Re-issued / amended birth certificate, or
        • U.S. Passport, or
        • Court Order for gender change, or
        • If none of the above, letter from the individual’s doctor * w/justification**

        Customer will provide all documents to the ID/DEERS office, the Site Security Manage (SSM) will forward all documents to the Service Project Office (SPO).
        NO changes can be made at the ID/DEERS facilities. All changes MUST be made through the service members’ personnel office.

    For adding family members

    • Spouse
      • Marriage Certificate/License
      • Drivers License (Unexpired)
      • Birth Certificate (Must contain the name of at least one parent)
      • SS Card
      • Photo ID issued by state or local government (No Badges)
      • Final Divorce Decree, annulment or death certificate from previous marriage
    • Name Change for Spouse Upon Enrollment
      • The name may only be changed if the spouse provides at least one source of identification such as a Social Security Card or valid Driver's License reflecting the name. If the spouse do not have one ID with her new name, she will be enroll in DEERS with her maiden name, but after Spouse is in enroll in DEERS with her maiden name, she must provide two form of ID with new name.
    • Former Spouse
      • Marriage Certificate/License
      • Drivers License (Unexpired)
      • Final Divorce Decree
      • DD Form 214 (Copy 4), if available
      • Military ID Card (DD Form 1173)
      • Photo ID issued by state or local government
      • SS Card.
    • Children
      • If parents are not married, see Child born out of Wedlock section below
      • Birth Certificate (Must contain the name of at least one parent) or Hospital Confirmation of Birth
      • Social Security Card (if received)
    • Step Children
      • Marriage Certificate/License
      • Birth Certificate must contain the name of at least one parent) or Hospital Confirmation of Birth
      • Social Security Card
    • Adopted Children
      • Final Adoption Decree or documentation from authorized placement agency under the Department of Human Services
      • Birth Certificate
      • Social Security Card
    • Ward  (Initial Entry Cannot be Cross Service)
      • Court order granting custody to the Sponsor. Court order must stipulate that the child will be in the care and custody of the Sponsor for no less than twelve (12) consecutive months. The court order can designate length of custody by age, time or permanency.
      • Birth Certificate
      • Social Security Card
    • Child Born Out of Wedlock (Initial Entry Cannot be Cross Service)
      • Birth Certificate
      • Social Security Card
      • One of the following:
        • Voluntary Acknowledgment of Paternity from the State in which the child was born
        • Court Order establishing paternity
        • Dependency Determination (Except Army not required) 
    • Child Born Overseas
      • FS 240: Consular Report of Birth Abroad or DS Form 1350: Certification of Report of Birth
      • Social Security Card
    • DFAS Packets, incapacitated Child (Initial Entry Cannot be Cross Service) 
      • DFAS approval if applicable.
      • Photo ID
      • Military ID
      • SS card and medical sufficiency statement (memorandum from doctor).
    • DFAS Packets, Parent/Parent-in-law (Cannot be Cross Service)
      • DFAS approval, photo ID, SS card, birth certificate and birth certificate of sponsor. Parent-in-law: in addition to above documentation, please include birth certificate and marriage certificate of sponsor and spouse.
      • The ID Card Facility does not handle the approval for these packets. Once completed you must mail or fax to DFAS Indianapolis Center at the address below:
        • Dependency Garnishment Branch
          Mail Stop 107
          8899 East 56th Street
          Indianapolis, IN 46249-0885
      • All packets need to be re-certified every 4 years.

    100% Service Connected Disable Veteran (DAV)

    • Letter from Department of Veteran Affairs showing member as an honorably discharged veteran rated as 100% service connected, authorizing commissary store and exchange privileges
    • DD Form 214 (Copy of Member 4)
    • Must have two (2) valid, unexpired forms of identification.

    Full-Time Students

    • (20-23 years old) - Attending accredited institution
    • Sponsor must state in block 89 (Remarks) of the DD 1172 the following statement  (Child Name is a fulltime student attending an associated or higher and I am providing over 50% of monetary support)
    • Must have two (2) valid, unexpired forms of identification Letter from Student Registrar's Office or National Clearing House

Frequently Asked Questions


What regulation covers ID Cards?


What does DEERS stand for?

  • Defense Enrollment and Eligibility Reporting System


Does my sponsor have to be with me to get an ID Card?

  • Yes, with the following exceptions:
    • If the sponsor signs DD Form 1172-2: Application for Uniformed Services Identification Card/DEERS Enrollment in front of a Verifying Official, the family member may bring this form unaccompanied by the sponsor.
    • If the sponsor signs DD Form 1172-2: Application for Uniformed Services Identification Card/DEERS Enrollment and has it notarized, the family member may bring this form unaccompanied by the sponsor.
    • The family member may sign the DD Form 1172-2: Application for Uniformed Services Identification Card/DEERS Enrollment using a current (original) Power of Attorney (P.O.A.).
    • If none of the above, a 30-day temporary card may be issued.


    What documentation is needed to add, remove or make changes to DEERS?
  • The sponsor will always need supporting documentation to make any changes, (i.e. Birth, Death, Marriage Certificate, Social Security Cards, Divorce, Adoption, and Custody Decrees)


Once the DD Form 1172-2 is signed, how long is it good for?

  • The DD Form 1172-2: Application for Uniformed Services Identification Card/DEERS Enrollment is good for up to 90-days.


Can an ID card be issued by mail?

  • Yes. A person needing an ID card and who is unable to travel (incapacitated) to the nearest ID card facility or lives 50 or more miles from an ID Card Center, may request this either by mail or phone. Upon request, instructions and a DD Form 1172-2: Application for Uniformed Services Identification Card/DEERS Enrollment will be mailed by the ID Card Center. The sponsor will then return the signed and notarized DD Form 1172-2, along with a notarized photograph of the card recipient.



What is the earliest an ID card can be renewed before expiring?

  • 60-days, with the following exceptions:
    • card is damaged.
    • promotion of sponsor.
    • significant change in appearance.




If the sponsor is deployed, how can a family member receive an ID card?

  • The dependent should bring documentation stating deployment, and legal documentation if someone needs to added to sponsor's record in DEERS.



What is the minimum age a dependent can receive an ID card?

  • Age 10, with following exceptions:
    • dependent, dual active service members.
    • sponsor is a single parent.
    • dependent is not residing in sponsor's household.




How long may a dependent keep an ID card?

  • Up to age 21. At age 21, if the dependent is enrolled full time in an accredited institution of higher learning, that dependent may have an ID card until the date of graduation or their 23rd birthday, whichever occurs first.
  • EXCEPTION: The dependent is incapacitated either before the age of 21, or before the age of 23 if a full-time student. Certain forms need to completed and forwarded to DFAS and are available at this office.



What is needed to establish a dependent as a full-time student in DEERS?

  • A letter from the school's registrar's office stating the dependents full-time status and anticipated graduation date. The sponsor must also be providing over 50% supports for the dependent.



Can a retiring sponsor on terminal leave be issued a retirement ID card before the retirement date?

  • Yes, up to 60 days prior. Although the system allows for this, it is not recommended due to the possibility of a gap in TRICARE coverage when entering a date before the actual retirement date.

Can a parent, step-parent, or parent-in-law be added as a dependent to DEERS?

  • Yes. There are forms available at the ID Card Center that must be filled out and sent to DFAS for approval. Once approved the service member should bring the forms and the newly established dependent to the ID card center to be entered into DEERS and to receive an ID card.



How are family members and wards added to DEERS?

  • Sponsor must present a court order, birth certificate, Social Security Card, and DFAS Secondary Determination (Except Army)  



Can an Unremarried Former Spouse (URFS) of a sponsor keep their ID card and benefits?

  • Yes, when the following conditions are met:
    • The sponsor performed at least 20 years of service, the spouse was married to the sponsor at least 20 years, and the 20 years of marriage were during the 20 years of the sponsor's service then the URFS is entitled to full benefits so long as they do not remarry.
    • Or, the sponsor performed at least 20 years of service, the spouse was married to the sponsor at least 20 years, and the 20 years of marriage were during at least 15 years of the sponsor's service, then the URFS is only entitled to medical coverage for 1 year.



What is required for a Disabled American Veteran (DAV) to receive an ID card?

  • To receive a DAV ID card, the person must bring:
    • The letter from the Office of Veteran Affairs (VA) stating that they are 100% disabled and has entitlements to the Commissary and Post Exchange.
    • The Service Members DD214 Copy 4: Certificate of Release or Discharge from Active Duty
    • Picture ID and supporting documentation for any and all family members to be added.
  • Note: A Disabled American Veterans ID card entitles them to Commissary and Post Exchange privileges only. Medical is handled by VA.



What cannot be cross serviced by this ID Card Center?

  • Initial verification for unremarried or unmarried former spouses.
  • Incapacitated children.
  • Other individuals who require a dependency determination (over 50 percent support) (i.e. wards, parents, parents-in-law.)
  • Retirees from other services and former members not currently enrolled in DEERS.
  • Illegitimate child of a male sponsor, when paternity has not been judicially determined.
  • Illegitimate child of sponsor's spouse, when the sponsor is a member of another Service.
  • Navy and Marine Corps dependents residing in the Philippines.
  • Abused dependents.

Connect with us

Need assistance?


See something suspicious?